Amazon account management · Channel operations
The unglamorous work that protects growth.
Inventory planning, promotions, Brand Registry, compliance, and Seller Support escalation. Nobody puts it in the pitch deck. It saves quarters.
The problem we fix
Every growth story has a silent killer.
Every Amazon growth story has a silent killer. The stock-out that reset six months of rank. The suppressed listing nobody noticed until Thursday. The Seller Support case that sat unanswered while revenue bled. You’ve probably lived at least one of these, and you remember exactly which quarter it cost you.
We run the operational layer with the same seniority as the strategy: demand forecasting tied to the promotional calendar and the ad plan, proactive account-health monitoring, and escalations handled with the persistence and documentation that actually get answers. You own manufacturing, purchase orders, and compliance documents; we lead everything Amazon-side and tell you exactly what we need from your side, when.
It’s not glamorous. It’s why the other three services get to keep their wins.
What’s included
The safety net, run like a system.
01
FBA & FBM inventory planning
Demand forecasting that accounts for seasonality, promotions, and ad plans, so growth never outruns supply.
02
Promotional calendar
Deals, coupons, and events planned against inventory and margin, not bolted on at the last minute.
03
Brand Registry & compliance
Registry setup and enforcement, listing compliance, and protection against hijackers and policy surprises.
04
Catalog & case management
Flat-file surgery, variation fixes, and the Seller Support persistence most teams give up on.
05
Account health monitoring
Proactive watch on suppressions, pricing errors, and performance metrics, built to catch issues early, not weeks later.
06
Stock-out playbooks
Inventory-risk and listing-recovery playbooks that protect rank when inventory runs tight.
How we run it
Boring on purpose.
Proof
Q4 stock-outs became a forecasting system. Then 5x growth.
5x
sales growth for Sunrise Flour Mill in 10 months
28%
of orders on Subscribe & Save, protected by inventory discipline
36%
of revenue from organic rank that stock-outs never reset
Questions
What founders ask before they hire us for this.
What does Amazon account management include?
Inventory planning for FBA and FBM, the promotional calendar, Brand Registry and compliance, catalog and Seller Support case management, and account-health monitoring, run by the same pod that runs your ads and creative.
Do you handle Seller Support cases?
Yes. Escalations are handled with the persistence and documentation that actually get answers, and you always know the status.
Who owns manufacturing and purchase orders?
You do. We lead everything Amazon-side and tell you exactly what we need from your side, and when, so supply keeps up with the plan.
Can you work with FBM-only brands?
Yes. Olive My Pickle grew 4x in 18 months fulfilled by merchant, with no Subscribe & Save. Read the case study.
The rest of the system
One roadmap, four levers.
Where we run it: Supplements · Food and beverage · Pet · Beauty
The audit is free, and it’s real work
Wonder what’s silently costing you?
Tell us where the business is and where you want it to go. A senior operator, not a salesperson, reviews your public presence and whatever you share, then walks you through exactly what we’d do differently and what it’s worth. And if the honest answer is that your current setup is working, we’ll tell you that too.